Service Support

At Allen Diesels we pride ourselves on the technical expertise we offer to our customers. Within our team based at Bedford, we have extensive facilities as well as experts in all fields. A full breakdown service, trouble shooting, noise and vibration studies and consultancy services providing the widest range of support.

Specialists are on hand to deal with enquiries as they arrive from customers. They work closely with field engineers and personnel to ensure that the best service can be provided and that those on site have access to all relevant information regarding the engines on which they are working.

Our team of experienced engineers provides worldwide coverage and support for the range of  Allen engines.

Planned and preventative maintenance service schedules are fully supported by our highly skilled service personnel. Routine servicing ensures optimum performance of engines and prevents costly breakdowns. Additionally, total peace of mind is ensured by our emergency call out service. Our maintenance contract options and the back up of our spares department supplying only genuine spare parts, customers are guaranteed service of the highest possible quality.

Competitive rates for engineers of all disciplines and other services provided by Allen Diesels are available on request. Using our own engineers is the only way to ensure that customers are utilising the most skilled, highly trained and knowledgeable engineers who are specialists on Allen engines. This ensures that downtime is minimised and therefore associated costs are significantly reduced.

Even more than ever, today’s competitive business environment demands maximum plant availability. Allen Diesels has the worldwide presence and capability to optimise plant availability.

We firmly believe that our customers want to be able to concentrate on the business that they know best… their own. Using Allen Diesels provides the peace of mind to be able to do this.